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Pawderful

Refunds

Updated May 2026

If the product isn't right for your pet — get in touch and we'll find a solution.

Eligibility

Food can be returned within 14 days if the packaging is unopened. Opened packaging is replaced only for quality reasons.

How to return

  • Email [email protected] with your order number.
  • We'll send a return shipping label.
  • Once we receive the return, we refund within 5 business days.

Contact

[email protected]